What is Kickstarter?
Kickstarter is a launchpad for creators to raise funds for the initial production of their invention. Backers (that’s you!) can support the creator by pre-ordering the product at a discounted price.
Last updated: April 10, 2024 14:22
What does it mean to back a project (pledge)?
When you back a project, you’re pre-ordering the product. That means you’ll get it once it’s produced. Besides getting the product itself, you’re also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback.
Last updated: April 10, 2024 14:22
How do I pledge?
In order to pledge, click that green button that says “Back this project”. You’ll get to select your shipping country and choose your desired pledge level and reward.
Last updated: April 10, 2024 14:22
When is my money collected?
Your money will be collected only after the project ends and is successfully funded. If the project is cancelled for any reason or doesn’t reach the initial goal, you won’t be charged.
Last updated: May 01, 2024 14:52
What payment methods can I use?
You can use any debit or credit card associated with Visa, Mastercard or American Express, as well as Discover and JCB cards. Kickstarter does not accept payments with PayPal.
Last updated: April 10, 2024 14:22
When will I get my pre-order/rewards?
ADAGIO is expected to ship in the Winter of 2024 just before the Holidays. Please note that this is an estimate as you’re pre-ordering a product still in production. Delays can happen because of a variety of reason but you’ll be notified every step of the way via Updates sent directly to your Kickstarter registered email account.
Last updated: April 10, 2024 14:22
Where do you ship?
We ship worldwide! As part of our ongoing efforts to offer a complete experience to all backers from anywhere in the world we are happy to announce we are partnering up with two fulfillment companies with hubs all over the planet to offer low and friendly fees.
Rewards going to the US, Canada, EU, UK, Australia, China and Asia will not receive any customs charges and we are able to offer competitive pricing across all regions.
*PLEASE NOTE: Shipping not included. Shipping will be calculated and collected by a Pledge Manager after the campaign.
Last updated: April 10, 2024 14:22
Why pledge/pre-oreder ADAGIO?
Felipe Cagno is a Kickstarter veteran creator with over 20 campaigns launched and fulfilled. His graphic novels and comics have been enjoyed by thousands of fans all over the world and ADAGIO represents his most ambitious project so far and his first true science-fiction story.
The book is an award-winning back home in Brazil where it was fully developed and produced.
Please refer back to our Risks and Challenges section at the bottom of the main project page for more info on shipping, handling and other logistics.
Last updated: April 10, 2024 14:22
How do I upgrade my pledge?
If you decide you’d like to change your pledge because a new reward becomes available, or you’ve just changed your mind - here’s how you do it!
- Visit the main project homepage
- Click “Manage your pledge” button
- On the following page, select “Change your pledge”
From here, you’ll be able to adjust your pledge amount or switch to a different reward tier (changing reward tier will automatically update your pledge amount).
Remember, when changing your pledge amount you are not adding to your existing pledge, the new amount you enter will be the total amount collected when the Kickstarter finishes.
There will also be a chance to upgrade your pledge after the campaign with our partner PledgeManager, who will be sending out a post campaign after the Kickstarter campaign has finished.
Last updated: April 10, 2024 14:22
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.